Technical Considerations

3 min

Rate Limits

200 requests per minute per account

Applies to both sandbox and production

Exceeding the limit results in 429 Too Many Requests

One Object per Request

Bulk create or bulk update operations are not supported

Each request must operate on a single object (e.g. one client, one invoice)

Review-Based Access

API access is not open or self-serve

All use cases are manually reviewed

Does the API Support Push Notifications or Webhooks?

Not currently. The Digitail API is a pull-based REST API - your application must actively query endpoints to retrieve data. Digitail does not push event notifications to external systems.

This means:

You must poll API endpoints to check for updates

There is no way to receive an automatic notification when, for example, an appointment is created or an invoice is paid

Event-driven integration architectures are not supported at this time

Plan your integration with polling in mind. If your use case depends on real-time event handling, please mention this in your access request so we can advise on the best approach.