Getting Access
4 min
how do i get access to the api? access to the digitail api is not automatic to request access review the docid\ uhzkp u fsza q6r76a7u and confirm that the endpoints and data you need are available submit the https //digitail com/api access in the form, clearly describe who you are (clinic, group, or company) what you plan to build why the integration is important for your workflow or clients what type of data you would need and the expected timeline for the integration wait for review and approval all requests are manually reviewed by the digitail team if approved, you will receive sandbox credentials oauth client details (client id & client secret) access to the sandbox environment an invite to the api slack workspace how long does approval take? typical timelines are confirmation email immediately after form submission internal review it can take from 3 to 7 business days sandbox access (if approved) usually within 1 week delays may occur if the use case is unclear additional clarification is needed there is a high volume of requests there are security, data scope, or ecosystem concerns if your request is linked to mutual clinics already waiting for the integration, include that context in the form, it helps with prioritization can i access data from multiple clinics? each group of clinics must explicitly authorize the integration via oauth grant access only to their own data no global or system wide access is granted digitail will never issue global tokens that allow access to multiple clinic groups without individual authorization this is a strict security and privacy requirement is there a cost to use the api? no the digitail api is free to use for approved clinics and partners however access is review based digitail does not provide custom development or implementation services all integration development and maintenance is handled by your team